Crypto FAQ

Your security is our priority. Bright Capitgate uses bank-grade encryption, two-factor authentication (2FA), and cold storage for your digital assets. We comply with strict financial regulations in KE and undergo regular audits. Your funds are protected against unauthorised access, so you can trade with confidence.

Not at all! Bright Capitgate is designed with beginners in mind:

• Step-by-step guides with 24/7 support
• Try trading risk-free with virtual funds
• Tools that handle the hard work for you
• Start small (from just 250) and learn as you trade!

Withdrawals to bank cards usually take 1-3 business days across most regions. Crypto withdrawals to external wallets are typically processed in under 30 minutes. Actual processing times may vary based on your bank and verification status.

We earn revenue through premium features and partnerships with exchanges based on trading volume—not by charging you fees. There are no hidden charges; you'll always see the exact transaction amount before you confirm.

Yes! Bright Capitgate is available in most countries worldwide (98+ and counting). Just select your country during sign-up to check availability and see payment options for your region. We comply with all local regulations to ensure your trading remains safe and legal.

We make crypto investing straightforward for beginners. Bright Capitgate offers:

1. AI-powered recommendations - Get personalised coin suggestions based on your risk level
2. Ready-made portfolios - Pre-selected investment bundles (e.g. "Starter Pack", "DeFi Bundle")
3. Live market signals – Real-time buy and sell alerts for major cryptocurrencies

Plus, our interactive tutorial guides you through investing every step of the way!

We're available 24/7 through live chat and email at {email}. For urgent matters, you can expect a response in under 15 minutes on average.

Yes, cryptocurrency is legal in most jurisdictions, and Bright Capitgate operates in full compliance with local regulations. Here's what you need to know:

1. Licensed Service
   • Registered with [FinCEN, FCA, CySEC]
   • Independent audits conducted regularly by third-party firms
2. Country-Specific Rules
   • Automatic compliance with local regulations: Our platform adapts to your country's laws
   • KYC verification is required in jurisdictions where it applies
3. Your Funds Are Protected
   • You can fund your account easily with:
   • 95% of assets stored offline (cold storage)

Check our Compliance page to see your country's status, or reach out to support for more details.

You can fund your account easily with:

1. Traditional Payments
   • Visa/Mastercard (2.9% fee)
   • Bank transfers (SEPA, SWIFT – 0% fee)
   • PayPal (instant processing)
2. Crypto Deposits
   • Send crypto directly (BTC, ETH, USDT – 0% fee)
   • Scan QR codes with your mobile wallet

Your deposits arrive in under 10 minutes. View all your options in your account dashboard.